Terms and Conditions
Welcome to BHE Lift Parts (“we,” “us,” or “our”). By accessing or using our website at https://www.bheliftparts.com (the "Website"), including making any purchases, you agree to comply with these Terms and Conditions ("Terms"). Please read them carefully. Your continued use of our Website indicates your acceptance of these Terms, along with our Privacy Policy.
1. Acceptance of Terms
By using our Website, you agree to abide by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please refrain from using the Website.
2. Modifications to Terms
We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Your continued use of the Website after any modifications constitutes your acceptance of the changes.
3. Use of the Website
The Website is for personal, non-commercial use only. You may not use it for any unlawful or unauthorized purposes and must comply with all applicable laws and regulations.
4. Product Information
We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we do not guarantee the accuracy of this information and reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information without prior notice.
5. Ordering and Payment
When placing an order on our Website, you are making an offer to purchase the products in your cart. We reserve the right to accept or decline your order for reasons including product availability, pricing errors, or suspicion of fraudulent activity. Payment is processed securely through our gateway, and we accept major credit cards and PayPal. Payment is required at the time of purchase.
6. Shipping and Returns
Shipping
Shipping options and associated costs are available at checkout. Orders are processed during standard business hours, and any orders placed after 3 pm CST may be processed on the next business day. Accurate shipping information is essential, as we are not responsible for delays caused by incorrect information.
Returns and Refunds
- Returnable Items: Most items can be returned within 30 days of receiving them, provided they are in new, unused condition and in original packaging.
- Non-Returnable Items: Certain items, such as electrical components, custom or special-order parts, and damaged or missing-packaging items, are non-returnable. Non-returnable items will be specified at the time of purchase.
- Restocking Fee: A 15% restocking fee applies to all returns unless the return is due to an error on our part. This fee will be deducted from the refund.
- Return Process: Contact our support team before initiating a return, as unauthorized returns will not be accepted.
7. Warranties and Disclaimers
- Parts Warranty: Manufacturer warranties may apply to specific parts. Please consult the warranty documentation or contact us for details.
- Disclaimer of Liability: BHE Lift Parts and its affiliates are not liable for damages arising from the use of parts sold, including but not limited to incidental, consequential, or punitive damages.
8. Intellectual Property
All content on the Website, including text, images, logos, and trademarks, is our property or licensed to us and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, display, or create derivative works from any content on the Website without our express written consent.
9. Limitation of Liability
In no event shall BHE Lift Parts, its affiliates, or employees be liable for direct, indirect, incidental, special, or consequential damages arising out of or related to your use of the Website or any products purchased through it.
10. Governing Law
These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.
11. Contact Us
For any questions or concerns about these Terms or the Website, please contact us at help@brownsheavyequipment.com.
By using our Website, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy. Thank you for choosing BHE Lift Parts for your heavy equipment needs.
