Same Day Shipping
Cut off times ( Central Time USA)
PARCEL
- UPS Next Day Air 3:00pm
- UPS 2nd Day Air 3:00pm
- UPS 3rd Day Select 3:00pm
- UPS Ground 3:00pm
LTL
- Parts/Components/Attachments that need to ship truck freight will ship out the following business day.
GENIE
- If ordering genuine Genie parts that have to ship directly from Genie, shipping cutoff is 12 PM CST
FREE SHIPPING ORDERS
Please note: Orders eligible for our complimentary shipping service may experience a processing period of 3-5 days prior to dispatch. This allows us to carefully select the most efficient shipping route for your order, ensuring a seamless delivery experience.
Returns
How do I return an item?
Parts may be returned within 30 days from the date the parts were received. All returns are subject to a 15% restocking fee unless a replacement part is ordered during the return process.
Return requests may be submitted over the phone by calling 515-232-8456 and dialing in to the parts department or by sending an email to help@brownsheavyequipment.com with your order or invoice number along with the part you are wanting to return.
