1001192700 Attach, Coupler Mount Lift Hook | JLG

Returns

We accept returns on most new and unused parts within 30 days of delivery. Returns are subject to a 15% restocking fee, and the customer is responsible for return shipping.

All returned parts must be:

• New and unused
• In original packaging
• In resalable condition

Returns must be approved before being sent back.

Manufacturer Direct Ship Parts

Many of the parts we sell ship directly from the manufacturer’s warehouse. These items are subject to the manufacturer’s return policies, which may differ from our standard return policy.

Depending on the manufacturer, some parts may:

• Not be eligible for return
• Have higher restocking fees
• Require manufacturer approval before return
• Only be returned under specific conditions

If a manufacturer does not allow a part to be returned to their warehouse, we may offer to accept the return into our own inventory, which may require a higher restocking fee (typically up to 25%).

Non-Returnable Items

Certain parts are commonly non-returnable, including but not limited to:

• Electrical components (ECUs, controllers, modules)
• Programmed or programmable electronics
• Seal kits once opened
• Service or maintenance kits
• Batteries
• Special order parts
• Rare or non-stock manufacturer items
• Large body components (hoods, panels, etc.)

Return eligibility may vary by manufacturer.

Questions About Returns

If you are unsure whether a part is returnable, please contact us before purchasing and we will be happy to check with the manufacturer.

Due to the large number of manufacturers we work with and varying policies, we cannot guarantee that every part is returnable.